Privacy Policy

1. Data Controller

Vancowill is the data controller for the processing of personal data as described in this privacy policy. Contact us if you have any questions about how we process your personal data.

2. What personal data we collect

We collect and process the following personal data:

Contact information: Name, email address, phone number
Account information: Username, encrypted password
Course information: Enrollments, course history, progress, and certificates of competence
Payment information: Invoice details (we do not store card numbers)
Technical information: IP address, browser type, time of visit

3. Purpose of processing

We process your personal data to:

Manage your user account and course enrollments
Deliver course content and issue certificates of competence
Send you relevant information about courses and services
Process payments and invoicing
Improve our services

4. Legal basis

The processing of personal data is based on:

Contract: Processing necessary to fulfill the agreement on participation in a course (GDPR Art. 6(1)(b))
Consent: For marketing and newsletters (GDPR Art. 6(1)(a))
Legitimate interest: To improve our services (GDPR Art. 6(1)(f))

5. Your rights

You have the right to:

Access your personal data
Rectification of incorrect information
Deletion of your information
Restriction of processing
Data portability
Object to the processing

6. Storage and deletion

We store your personal data for as long as necessary for the purposes for which it was collected, or as long as required by law. Course history and certificates of competence may be retained for up to 10 years after course completion.

7. Security

We take information security seriously and have implemented appropriate technical and organizational measures to protect your personal data, including encryption, access control, and regular security updates.

8. Contact

If you have questions about our processing of personal data, contact us by email: kontakt@vancowill.no